Business Background
In Latin America, an estimated 70% of individuals procure their merchandise from small-scale retail establishments. These stores, abundantly stocked with foodstuffs and a diverse array of domestic articles, play a vital role in serving as the primary pantries for most consumers.
Procter & Gamble (P&G) designates these locally owned establishments, including bodegas, stalls, and kiosks, as "high-frequency stores" or HFS, due to the frequent visits made by customers throughout a single day or week. Although the majority of these establishments are characterized by their rudimentary nature and are commonly operated from the owner's residence, they are recognized as a crucial conduit for penetrating LATAM markets. However, despite P&G's estimate of approximately a million high-frequency stores existing in Latin America, only a small percentage of them presently offer the range of P&G products.