Questions are the fundamental tools of sales. The ability to ask good questions is a muscle that all sales and service professionals must develop and continually train. This session will demonstrate and allow participants to practice their questioning skills. This session is the single most important skill covered in the entire sales series and should not be missed.
No sale exists without a close. This session will talk about skills for closing, and in particular, how earlier steps in the sales process effect the close. Participants will have a chance to practice closing and tools for saving sales on the edge.