Wise Systems

Wise Systems' AI-driven dispatch and routing software enables the perfect delivery experience. For last-mile operations in a diverse array of industries that want to compete successfully in a dynamic world, the Wise Systems platform offers intuitive applications for drivers, dispatchers, managers and delivery recipients -- all designed for maximum ease of use.
+ Dispatchers use two key applications from Wise Systems, Scheduler and Dispatcher, to maximize fleet utilization and on-time performance and maintain fleet visibility. Scheduler is the web-based platform that calculates route plans while factoring in the unique variables and constraints of each operation. It maximizes fleet utilization and efficiency to reduce the number of vehicles and miles needed, while adhering to time windows, geographic zones, and more. Dispatchers can adjust routes, analyze route alternatives, and assess impact of route changes. Dispatcher gives dispatchers and fleet managers complete visibility and control. The web interface allows dispatchers and fleet managers to visualize their fleet through a live map view and monitor routes, including delivery progress, ETAs for each delivery, and driver performance. Once routes are created — either in the platform or uploaded — the system automatically dispatches routes to drivers’ mobile devices. Dispatchers can adjust routes, quickly respond to customer needs, and access analytics and insights.
+ The Driver Mobile app, available on iOS and Android, is a powerful mobile application that gives delivery drivers all the tools they need to manage their delivery day. Drivers receive interactive routes and delivery details, as well as tools such as customer notifications, notes, proof of delivery, barcode scanning, and more that help them manage their days and offer better customer service.
+ Managers have an intuitive dashboard and reports, including in-depth analytics for managing their team’s performance and KPIs -- daily, weekly and monthly. Key information is always available and can be shared with other systems of record.
+ With Customer Portal from Wise Systems, your customers (delivery recipients) can track their orders throughout the day with accurate real-time ETAs. They can also receive notifications that deliveries are imminent or delayed.