Organizations and individuals are facing tremendous challenges in today’s workplace. How work gets done, when and where work gets done and now who does the work are key questions that leaders have to tackle. In this symposium we will address the impact of Artificial Intelligence on the future of work. How can new technology tools like generative AI improve productivity and product quality for firms, as well as flexibility and job quality for workers? How can we tackle workforce development in new ways to gear up for this paradigm shift in the workplace?