Questions are the fundamental tools of sales. The ability to ask good questions is a muscle that all sales and service professionals must develop and continually train. This session will demonstrate and allow participants to practice their questioning skills. This session is the single most important skill covered in the entire sales series and should not be missed.
This session is part of MIT Startup Exchange Sales Training, a series of complimentary learning sessions designed for the Exchange’s startups and entrepreneurs.
Collaborative data analysis built for mobile and web
Proctor & Gamble is seeking an end-user self-serve MDM solution focused on 360 analytical use cases that is intuitive to use, enables near real time usability within reports, and is fully integrated into the P&G tech stack and BI tools.
Sales IV: Asking good questions to save you time Miro Kazakoff, Lecturer, Work and Organization Studies, MIT Sloan School of Management
For professionals new to sales, the process can seem like an alchemy of glad-handling and interpersonal magic. In this workshop we will discuss customer pain: the fundamental reasons why people and companies make it to “the close.” This workshop will focus on identifying the three fundamental personas in every organization that impact your ability to make a sale so that you can avoid wasted time talking to the wrong people and more quickly identify the people within an organization who can help you close deals faster.
Sales I: Why customers buy (from you) and how to harness it Miro Kazakoff, Lecturer, Work and Organization Studies, MIT Sloan School of Management
Activate Customer Data with Decision Intelligence Abhi Yadav, Co-Founder & CEO, iCustomer iCustomer: https://www.icustomer.ai/
GTM teams are overwhelmed by fragmented data across platforms, leading to ineffective targeting, false signals loop, wasted time, and frustrated buyers and sellers. This chaos results in high acquisition costs, bad retention and missed opportunities.
iCustomer's agentic AI platform unifies first-party and third-party customer data to deliver actionable intelligence. The system automates decision-making and orchestrates optimized GTM plays, enabling teams to execute with precision and efficiency.
Our Identity Resolution Engine creates immutable IDs mapped to hundreds of external data sources, while our Decision Intelligence Layer activates optimal GTM plays powered by AI Agents. The platform continuously optimizes CAC, LTV, and Ad ROI through machine learning and real-time market signals.
Better Data, Better Forests Matt Carpenter Head of Product, Gaia AI