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Questions are the fundamental tools of sales. The ability to ask good questions is a muscle that all sales and service professionals must develop and continually train. This session will demonstrate and allow participants to practice their questioning skills. This session is the single most important skill covered in the entire sales series and should not be missed.

For professionals new to sales, the process can seem like an alchemy of glad-handling and interpersonal magic. In this workshop we will discuss customer pain: the fundamental reasons why people and companies make it to “the close.” This workshop will focus on identifying the three fundamental personas in every organization that impact your ability to make a sale so that you can avoid wasted time talking to the wrong people and more quickly identify the people within an organization who can help you close deals faster. 

This session will discuss how to increase the speed of your sales by improving your qualification process. This workshop will help you deepen your understanding of the qualities that determine the likelihood of a prospect or potential partner to commit. We will talk about how to decide who is qualified to buy from you and how to quickly qualify prospective customers and partners. Tricky issues like budget and decision-making authority will be addressed.

Understanding and refining your marketing and sales funnels are an ongoing part of building a successful business. In many ways the job of an early stage start-up is to identify and structure a funnel that works. This session will be a practical workshop to help you better understand how sales funnels work. The emphasis will be on using funnels to build better sales processes and allocate your time more effectively.